FAQs
1. Why choose Cybrixo?
Cybrixo is your premier online destination for innovative gadgets and smart products. We deliver premium products backed by a 100% satisfaction guarantee. Our prices reflect the quality, reliability, and performance you deserve..
2. How do you handle shipping and delivery?
We strive to provide fast and reliable shipping. Most orders are processed within 4-7 days. Delivery times vary depending on your location, but you can expect to receive your order within 7-15 days.
3. What is your return and refund policy?
We want you to be completely satisfied with your purchase. If you're not happy, you can return or exchange an item within 7days of delivery. Please contact us for a return merchandise authorization (RMA) number and instructions on how to proceed.
4. Can I cancel or change my order?
Please contact us as soon as possible if you need to cancel or make changes to your order. We'll do our best to accommodate your request, but please note that we may not be able to make changes once an order has been processed.
5. How do I track my order?
Once your order has been shipped, you'll receive an email with tracking information. You can use this to monitor the status of your delivery.
6. What payment methods do you accept?
We accept all major credit cards and payment methods (Visa, Mastercard, Amex, Discover) as well as PayPal and Payoneer.
7. Is my personal and payment information secure?
Yes, our website uses SSL encryption to ensure that your personal and payment information is secure and protected.
8. Do you offer any warranties or guarantees?
We stand behind the quality of our products. Most items come with a manufacturer's warranty, and we offer a 7-day satisfaction guarantee.
9. Can I purchase a product in bulk?
Yes, we offer bulk purchasing options for most of our products. Please contact us for more information on pricing and availability.
10. How do I contact customer support?
If you have any questions or concerns, please don't hesitate to reach out to us via email (cybrixostore@gmail.com), or through our website's contact form. We're here to help!